AXC0768E REXX queue full - Delay in processing events from Mainframe

Products

• Automation Point

Issue/Introduction

Experiencing a delay in receiving alerts from the Mainframe. The delay starts with a minute delay and has reached up to 40 minutes over time. This is happening on all 4 of our production servers, rebooting the servers seems to get rid of the delay but several hours later the problem returns.  

Symptoms from Automation Point logs:

AXC0768E REXX queue full 

Resolution

Increase the "Maximum REXX Program(s)" value that represents the maximum size of the queue of REXX programs executions from 25 to 100: