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CAU leaves file C:\Program when the Service Manager is installed in C:\Program Files\...

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Article ID: 237627

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

The Centralized Agent Upgrade (CAU) on a Windows Server leaves a file if the Service Manager (SMgr) is installed in a path that contains a space, e.g. C:\Program Files\...

The content of c:\Program is:

20220323/155527.425 - OpenSCManager done.
20220323/155527.425 - Open Service 'UC4.ServiceManager.<phrase>' done.
20220323/155527.425 - Service_Control_Stop done.
20220323/155527.425 - Wait for service stop.
20220323/155532.766 - Service_Control_Start done.

Cause

Product defect

Environment

Release : 21.0.x

Component : Service Manager

Resolution

Workaround:

Install the Service Manager in a path without spaces.

Solution:

A fix will be provided in a future version of the Product.