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U00065008 Error occurred in event 'XXX' at retrieving file system information for path 'C:\temp\*.txt', reason: '123 - The filename, directory name, or volume label syntax is incorrect. >Attributes.cpp#sys::Attributes::readBasicFileAttributes:667<'.

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Article ID: 237546

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Using wildcard in file event path causes file event to fail with:

U00011700 Cannot find information for path 'C:\Automic\Automation.Platform\Agents\windows\temp\*.txt'.

This issue can also be seen when checking a file using a workflow precondition on a windows agent without a wildcard.

Message in the Windows agent log file:

U00065008 Error occurred in event '1980299' at retrieving file system information for path 'C:\Automic\Automation.Platform\Agents\windows\temp\*.txt', reason: '123 - The filename, directory name, or volume label syntax is incorrect. >Attributes.cpp#sys::Attributes::readBasicFileAttributes:667<'.

Cause

Defect

Environment

Release : 12.3.8, 21.0.1 and 21.0.2

Component : Automation Engine - Windows agent

Resolution

This has been fixed with 21.0.3 and will be fixed in 12.3.9

As a workaround, use older versions of windows agent, i.e. 12.3.7 or lower. For v21 use 21.0.0 or 21.0.3