Some process instances stuck in Aborting when doing it in bulk via process GEL script

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

SUMMARY: Some process instances stuck in Aborting when doing it in bulk via process GEL script.

STEPS TO REPRODUCE: 

1. Raise let's say 1000 process instances pending an Action.
2. Attempt to Abort using attached GEL script

Expected Results: it is expected that all process instances get Aborted

Actual Results: It is observed that sometimes one or more instances get stuck in Aborting status.

 

Environment

Release : 16.0.0

Component : Clarity Process Management

Resolution

DE63989, unable to reproduce.

Workaround: Restart BG