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Some process instances stuck in Aborting when doing it in bulk via process GEL script

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Article ID: 237545

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

SUMMARY: Some process instances stuck in Aborting when doing it in bulk via process GEL script.

STEPS TO REPRODUCE: 

1. Raise let's say 1000 process instances pending an Action.
2. Attempt to Abort using attached GEL script

Expected Results: it is expected that all process instances get Aborted

Actual Results: It is observed that sometimes one or more instances get stuck in Aborting status.

 

Environment

Release : 16.0.0

Component : Clarity Process Management

Resolution

DE63989, unable to reproduce.

Workaround: Restart BG