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MSMU0001E - An unexpected error has occurred Passed Tempspace object is null

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Article ID: 237543

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Updated On:

Products

CHORUS SOFTWARE MANAGER

Issue/Introduction

Updating products using CA RS encounters the failure:  MSMU0001E  An unexpected error has occurred Passed Tempspace object is null 
Reason: An internal error occurred during the processing of your request.
Message: Passed TempSpace object is null. It is not possible to create "Create task directory command".
 

Cause

Space shortage condition

Environment

Release : 6.0

Component : Chorus Software Manager

Resolution

In this case, addressing a space issue by adding a volume to the Storage Group proved corrective.