PX Fails to execute remote service

Products

• CA Identity Suite

Issue/Introduction

When using SOAP in CA Identity Manager PX (Policy Xpress) to access a remote xml service, the PX completes without error but the service is not invoked. Doing the same thing in SOAP UI results in the correct behavior.

Environment

Release : 14.4.x

Component : IdentitySuite (IDENTITY SUITE)

Cause

Configuration issue.

Resolution

The TEWS handler will filter out the namespace in the soap body so it doe need to be set in the namespace field.  This needs to match the xmlns format seen in the body, for example

" xmlns:soap="https://soap.myservice.com/"

 

(see the example below).