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Automic Windows Agent failed to start


Article ID: 237498


Updated On:


CA Automic Workload Automation - Automation Engine


Automic Windows Agent failed to start with below error message.

U02001018 Could not create list socket. Error code: '10013', error description: 'An attempt was made to access a socket in a way forbidden by its access permissions.'.


Release : 12.3.7

Component : Automic Windows Agent 12.3.7


Error code U02001018 which is related to the socket connection particular to the windows operating systems, comes if there is any issue with the communication like a firewall or a security policies implemented.

Restarting the windows operating system may resolve this error in some scenarios, if not than end user should check with their internal network team.