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Maintenance Session errors on Windows if path contains spaces

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Article ID: 237491

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

The Uprocs of the Dollar Universe 6 Maintenance Session available in the martkplace may fail or display different errors in the logs as the commands fail to execute.

Example of the errors in the Job log:

'C:\Program' is not recognized as an internal or external command, operable program or batch file.

ERROR: User administrator doesn't seem to be able to use Command Line. Hint: check security or useralias.txt 

Cause

Script issue: the commands/paths containing spaces were not protected, so commands would fail if the Dollar Universe installation path contains spaces.

Environment

Release : 6.x

Component : DOLLAR UNIVERSE

OS: Windows ONLY where the node was installed in a path with spaces (ie. C:\program files\automic or c:\program files(x86).

Resolution

Problem fixed with a newer version of the Maintenance session for Windows (7.0.0) that will be soon available in the marketplace here:

https://marketplace.automic.com/marketplace/browse/maintenance-for-duas-version-6