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ITPAM cluster node fails to start with error "Failed to verify whether DDL was adjusted by master node"

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Article ID: 237461

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Updated On:

Products

CA Process Automation Base

Issue/Introduction

After installing the cluster node, service fails to start with below error in c2o.log file:
WARM [com.optinuity.c2o.server.ServerController] [Initialization] Failed to verify whether DDL was adjusted by master node
java.rmi.ConnectException: Connection refused to host:XXXXXXXXXX; nested exception is: java.net.ConnectException: Connection timed out
 

Cause

Windows Firewall service is enabled in Orchestrator nodes. The rmi port 1098 is not enabled in Firewall configuration.

Environment

Release : 4.3.05

Component : Process Automation

OS: Windows

Resolution

Allow the port 1098 under Inbound and Outbound rules in all the Orchestrator nodes and restart the Orchestrator service in all the nodes.