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NetOps : Unable to make changes to users in Spectrum

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Article ID: 237454

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Updated On:

Products

CA Spectrum

Issue/Introduction

After upgradation, facing issues while making changes to users in Spectrum.

Most of the user are not displayed properly, faded out.

 

Cause

Communication issue between MLS and other DSS Landscapes.

Environment

Release : 21.2
RHEL 7.4

Component : 

Resolution

Update the .hostrc file in all landscapes with "++" (without double quotes) and restart services.

or Add all the hostnames in .hostrc files in all landscapes as they need to communicate with each other.

Additional Information

https://knowledge.broadcom.com/external/article/145718

or

Host Resource Configuration File (.hostrc)

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/21-2/administrating/distributed-spectroserver-administration/setting-up-a-distributed-spectroserver-environment.html