After applying 14.4 CP1 patch (overwrite the bin and data folders), provisioning server does not start up properly. The im_ps.log file shows:
[06:52:49.635:00000DE8] loaded module eTrustAdminServer.dll
[06:52:49.635:00000DE8] module eTrustAdminServer.dll: null module registered
[06:52:49.635:00000DE8] line 112 (database etrustadmin)
[06:52:49.635:00000DE8] database etrustadmin initialization failed.
[06:52:49.651:00000DE8] slapd stopped.
[06:52:49.651:00000DE8] connections_destroy: nothing to destroy.
In event viewer, the following error appear
The Symantec Identity Manager - Provisioning Server service terminated with the following service-specific error:
The media is write protected.
This is due to the Provisioning Directory CP1 not having been applied.
Release : 14.4
Component : Identity Manager
Make sure to apply IMPD CP1 prior IMPS CP1 and also apply ETPKI CP1 patch under (x86)\CA\SharedComponents\ETPKI\CAPKI\CAPKI5\Windows\x86\32\lib instead of Program Files\CA\SC\CAPKI\CAPKI5\Windows\amd64\64\lib