Seeing log4j-1.2.17-cloudera1.jar files on the DX Netops Portal

Products

• CA Performance Management - Usage and Administration

Issue/Introduction

Seeing the following files on the DX Netops Portal:


/opt/CA/PerformanceCenter/DM/webapps/dm/WEB-INF/lib/log4j-1.2.17-cloudera1.jar 
/opt/CA/PerformanceCenter/EM/webapps/EventManager/WEB-INF/lib/log4j-1.2.17-cloudera1.jar
/opt/CA/PerformanceCenter/PC/webapps/pc/WEB-INF/lib/log4j-1.2.17-cloudera1.jar

Environment

Release : 21.2

Component : PM Web UI Admininistration/Configuration

Cause

User Story: US809029

These files are needed for the CA Business Intelligence integration with DX Netops Performance Management

Resolution

The files are updated to log4j 2.17.2 in DX Netops Performance Management 21.2.10.

 

 

Additional Information

WORKAROUND for versions < 21.2.10, If you are not using CABI the files can be removed.

1) Back up the files:

a) cd to the PCINSTALLDIR/PerformanceCenter directory

b) Back up the files
 

tar zcvf /tmp/cabijars.tar.gz DM/webapps/dm/WEB-INF/lib/cabi-jasperreportsserver-commonutil-6.4.2.jar \
EM/webapps/EventManager/WEB-INF/lib/cabi-jasperreportsserver-commonutil-6.4.2.jar \
PC/webapps/pc/WEB-INF/lib/cabi-jasperreportsserver-commonutil-6.4.2.jar \
DM/webapps/dm/WEB-INF/lib/cabi-jasperreportsserver-sso-6.4.2.jar \
EM/webapps/EventManager/WEB-INF/lib/cabi-jasperreportsserver-sso-6.4.2.jar \
PC/webapps/pc/WEB-INF/lib/cabi-jasperreportsserver-sso-6.4.2.jar \
DM/webapps/dm/WEB-INF/lib/log4j-1.2.17-cloudera1.jar \
EM/webapps/EventManager/WEB-INF/lib/log4j-1.2.17-cloudera1.jar \
PC/webapps/pc/WEB-INF/lib/log4j-1.2.17-cloudera1.jar

Copy/move the /tmp/cabijars.tar.gz file to a safe location.

2) Remove the files, make sure to verify each file during the delete:

a) cd to the PCINSTALLDIR/PerformanceCenter directory

b) Remove the files:

rm -i DM/webapps/dm/WEB-INF/lib/cabi-jasperreportsserver-commonutil-6.4.2.jar \
EM/webapps/EventManager/WEB-INF/lib/cabi-jasperreportsserver-commonutil-6.4.2.jar \
PC/webapps/pc/WEB-INF/lib/cabi-jasperreportsserver-commonutil-6.4.2.jar \
DM/webapps/dm/WEB-INF/lib/cabi-jasperreportsserver-sso-6.4.2.jar \
EM/webapps/EventManager/WEB-INF/lib/cabi-jasperreportsserver-sso-6.4.2.jar \
PC/webapps/pc/WEB-INF/lib/cabi-jasperreportsserver-sso-6.4.2.jar \
DM/webapps/dm/WEB-INF/lib/log4j-1.2.17-cloudera1.jar \
EM/webapps/EventManager/WEB-INF/lib/log4j-1.2.17-cloudera1.jar \
PC/webapps/pc/WEB-INF/lib/log4j-1.2.17-cloudera1.jar

3) Restart the DX Netops Portal services:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/performance-management/21-2/administrating/restart-ca-performance-management-component-services/restart-performance-center.html

4) If you need to restore the files:

a) Copy the cabijars.tar.gz to the PCINSTALLDIR/PerformanceCenter directory

b) Extract the files:

tar zxvf cabijars.tar.gz

c) Restart the DX Netops Portal services:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/performance-management/21-2/administrating/restart-ca-performance-management-component-services/restart-performance-center.html