ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Unable to find new Role in Team tab

book

Article ID: 237292

calendar_today

Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Some of the Roles are visible to the Project Managers, but they are not able to see specific active roles when adding from the Project>>Team tab.  

Users with Admin access are able to see these roles.

Cause

The Project Managers do not have access to these roles

Environment

Release : 16.0.0

Component : Clarity Project Management

Resolution

The Project Manager access rights are administered through a Group-Instance Level Access.

To update the instance right to the group

  1. Go to Administration>>Group
  2. Search for the group required
  3. Click on the link to open group properties
  4. Click on Group Access Rights>>Instance
  5. Click on the Resource - View right
  6. Click 'Add'
  7. Search for the Role that is missing
  8. Check the role that you need
  9. Click Add
  10. Repeat steps for any other access right needed for this Role.