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Java based probes such as the VMWare probe stop working, or will not work due to TLS communication

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Article ID: 237271

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We are trying to monitor a vCenter 5.5 resource under the vmware probe.  The vCenter uses TLS 1.0. 

Cause

This was a case where the probe itself supported fall back to TLS 1.0, but the version of the java_jre package on the robot is 2.09. Starting with version 2.07, all communication was set to TLS 1.2 with no fallback.

Environment

Release : 20.4

Component : UIM - VMWARE

Resolution

Revert to java_jre 2.06 or set TLS to 1.2 for the ESX server in this case, or other source with other probes.

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