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Error running the ServiceDeskIntegrationSetup program on the Spectrum OneClick system
Article ID: 237142
Updated On:
Products
CA Spectrum
DX NetOps
Issue/Introduction
The following error is seen running the "ServiceDeskIntegrationSetup" to integrate with CA Service Desk:
Can't locate Term/ReadKey.pm in @INC (you may need to install the Term::ReadKey module) (@INC contains: PERL2EXE_STORAGE /usr/Spectrum/Notifier/sd_notifier /tmp/p2xtmp-11134) at /usr/Spectrum/Notifier/sd_notifier/ServiceDeskIntegrationSetup line 41.
Cause
Missing the ReadKey.pm perl module.
Environment
Release : 21.2.x running on Linux
Component : Spectrum Integrations/Service Desk
Resolution
Install the perl-TermReadKey-2.30-20.el7.x86_64.rpm rpm.
Feedback
Yes
No
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