ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

11.0 agent cleanup / coldstart

book

Article ID: 237139

calendar_today

Updated On:

Products

CA Workload Automation AE

Issue/Introduction

11.0 agent cleanup / coldstart

Environment

Release : 11.0

Component : CA Workload Automation AE (AutoSys)

Resolution

1) AS ROOT - Stop the agent and csam.
/etc/init.d/uajm_agent stop
/opt/CA/SharedComponents/Csam/SockAdapter/bin/csampumx stop

Make sure they do stop.
ps -ef|grep auto_rem
ps -ef|grep csampmux

2) clean up the csam and agent logs and transaction directories.
rm /opt/CA/SharedComponents/Csam/SockAdapter/log/*
rm /opt/CA/UnicenterAutoSysJM/agent/out/*
rm /opt/CA/UnicenterAutoSysJM/agent/tx/jobst/*
rm /opt/CA/UnicenterAutoSysJM/agent/tx/request/*
rm /opt/CA/UnicenterAutoSysJM/agent/tx/response/*

3) AS ROOT - Start the agent (which will automatically start csam)
/etc/init.d/uajm_agent start

Then you can engage the application team(s) to have them toggle the few jobs that may have gottent stuck as a result of the cold start.
(to get the list run: autorep -d -M <machine>)
Or run "chase -E".

Then they can let autosys re-schedule the jobs automatically or they can force start them if needed.