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Windows agents cpu numbers are always 0

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Article ID: 237136

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

AutoSys load balancing number are always showing 0 for one host.

CAUAJM_I_10258 Machine <server1>:  Method <CPU monitor>.  Available usage <0*[1.00]=0>.

Environment

Release : 12.0

Component : Workload Automation System Agent

Resolution

If performance statistics are disabled on the Windows host that can cause the issue.

Please run this as administrator in Powershell to confirm:

Get-Counter '\Processor(_Total)\% Processor Time'

Work with the Windows SystemAdmin to enable the statistics as needed.