ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

MongoDB is listed as UNKNOWN in the Admin Console

book

Article ID: 237064

calendar_today

Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Environment

Release : 20.3

Component : UIM - MOGODB_MONITOR

Resolution

This generally refers to an issue with not meeting the permission sets that are required to connect to the mongo database. Validate with the mongo team if they are requiring an SSL connection to connect to the mongo database.

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/mongodb-monitor-mongodb-monitoring/mongodb-monitor-ac-configuration.html

Attachments