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IP Connector to IG will not work with OpenID turned on in IP 14.4.1 - LoginException: User does not exist in the backend system


Article ID: 237047


Updated On:


CA Identity Suite CA Identity Portal CA Identity Governance


We have recently upgraded to IP 14.4.1 (CP1) and the following errors occur with the IP-to-IG connector in the identity Portal logs when OpenID is enabled.

The errors in the logs :

2022-01-21 10:49:00,395 ERROR [] (default task-92) User does not exist in the backend System with the attribute null and value 
2022-01-21 10:49:00,395 INFO  [com.idmlogic.sigma.manager.impl.SigmaLoginManagerBean] (default task-92) user with login Id:  failed to login to connector with Id: 7477: User does not exist in the backend system



Release : 14.4.1

Component : SIGMA-Identity Suite


Hotfix for 14.4.1 non-vAPP has been delivered.

The fix is expected to be included in post-14.4.1 cumulative releases.