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When does the WSS Agent stop prompting to update?


Article ID: 237005


Updated On:


Web Security Service - WSS


In the WSS Portal, the following checkbox has been cleared (disabled) but the WSS Agent (WSSA) clients are still being prompted to update: 

"Prompt end user for update"


Once the checkbox "Prompt end user for update" is cleared (disabled) in the WSS Portal, then the WSSA clients will NOT stop prompting to update until after there has been a full OS restart at the client.

Clicking the "RECONNECT" button in the WSSA dialog in not enough to stop the prompting.