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Pre-upgrade information for Security Analytics 8.2.5
Article ID: 236977
Updated On:
Products
Security Analytics
Issue/Introduction
This patch address an issue where the upgrade would occasionally hang if upgrading from version 8.1.3, 8.2.1, 8.2.2 or 8.2.3.
Resolution
To download the patch, you will need your 16-digit license key that will function as both the username and the password. Download the nsr823-upgrade-update.zip file and copy it to the /home directory on the appliance.
https://license.soleranetworks.com/upgrades/nsrs/nsr823-upgrade-update.zip
As root, run the following commands:
- cd /home
- mkdir -p nsr
- Download the file nsr823-upgrade-update.zip and copy to the /home/nsr directory
- cd /home/nsr
- unzip nsr823-upgrade-update.zip
- bash ./nsr823-upgrade-update.sh
Perform the upgrade to 8.2.5 as normal.
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