ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Pre-upgrade information for Security Analytics 8.2.5

book

Article ID: 236977

calendar_today

Updated On:

Products

Security Analytics

Issue/Introduction

This patch address an issue where the upgrade would occasionally hang if upgrading from version 8.1.3, 8.2.1, 8.2.2 or 8.2.3.  

Resolution

To download the patch, you will need your 16-digit license key that will function as both the username and the password.  Download the nsr823-upgrade-update.zip file and copy it to the /home directory on the appliance.

https://license.soleranetworks.com/upgrades/nsrs/nsr823-upgrade-update.zip

As root, run the following commands:

  1. cd /home
  2. mkdir -p nsr
  3. Download the file nsr823-upgrade-update.zip and copy to the /home/nsr directory
  4. cd /home/nsr
  5. unzip nsr823-upgrade-update.zip
  6. bash ./nsr823-upgrade-update.sh

Perform the upgrade to 8.2.5 as normal.