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APM UMA - [ERROR] [IntroscopeAgent.CreateSustainablityMetric] ErrorStore{code='PrometheusImporter-1005

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Article ID: 236917

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Updated On:

Products

DX Application Performance Management

Issue/Introduction

The below ERROR message is reported during startup in the infrastructure agent log:

3/15/22 10:25:14 AM CET [ERROR] [IntroscopeAgent.CreateSustainablityMetric] ErrorStore{code='PrometheusImporter-1005', description='https://prometheus-k8s-openshift-monitoring.apps.ocjc4-:443?kube_pod_labels{container!="POD"} returns [java.net.SocketInputStream.read(SocketInputStream.java:210), java.net.SocketInputStream.read(SocketInputStream.java:141), sun.security.ssl.InputRecord.readFully(InputRecord.java:465), sun.security.ssl.InputRecord.read(InputRecord.java:503), sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:975), sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1367), sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1395), sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1379), 
....

com.ca.apm.agent.extensions.prometheus.QueryProcessor.getPrometheusData(QueryProcessor.java:69), com.ca.apm.agent.extensions.prometheus.ExtractData$VertexPoller.run(ExtractData.java:412), java.lang.Thread.run(Thread.java:748)] . Change : /home/user/Desktop/apmia/extensions/PrometheusImporter-dd0409e2xt35-2022.1.0.25/prometheus/k8s-pod.yaml. Starts with kube_pod_labels{container!="POD"}'}

Cause

This is related to a defect DE529999, to be fixed in a future release. 

The ERROR has not impact in the metric reporting so it can be ignored.

Environment

DX Application Performance Management 21.3.x

Resolution

No workaround or solution available.

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-apm-saas/SaaS/implementing-agents/Universal-Monitoring-Agent/universal-monitoring-agent-troubleshooting.html