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How to find the Progress DataDirect driver version used in Advanced Authentication/Strong Authentication/Risk Authentication


Article ID: 236886


Updated On:


CA Risk Authentication CA Strong Authentication CA Advanced Authentication


We are trying to switch to using Oracle Advanced Security for DB connections. However, we are receiving this error in Riskfort/Risk Authentication startup:

Fri Mar 11 11:50:23.787 2022 WARNING: pid 21064 tid 21064: 2: 0: ArDBConnection::connect: Connection to database [arcotdsn]. user [FDSARCOT_ASU] failed. Error detail [SQL State:HY000, Native Code: FFFFFFFF, ODBC code: [AA][ODBC Oracle Wire Protocol driver][Oracle]ORA-12660: Encryption or crypto-checksumming parameters incompatible] 

The database requires SHA256. I assume the problem is that Riskfort/Risk Authentication does not use the latest ODBC driver 8.0.2 which added this and only support SHA1 now:

Could you please confirm the driver version used in Riskfort/Risk Authentication 9.0 and 9.1? How can we find the version ourselves?


Release : 9.1.x

Component : Strong Authentication

Risk Authentication


Please see instructions below to find the version details.

On Windows:

  1. 1. Navigate to directory %ARCOT_HOME%/odbc64
  2. You should see files specific to Oracle and SQL server in that directory.
  3. Refer to readme file for the version details e.g. 'ODBC for Oracle v8.0 readme.txt'

On Linux:

  1. Navigate to directory $ARCOT_HOME/odbc64/lib
  2. Run this command ---- strings | grep "8\."
  3. You should see the version like this 08.01.0202 (U0182). This is from a 9.1SP1 environment.

Additional Information