ASM - Not seeing an monitor type option Advanced (Script, Full-page) when creating a new monitor.

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Article ID: 236829

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Updated On:

Products

CA App Synthetic Monitor

Issue/Introduction

ASM - We are not seeing an monitor type option Advanced (Script, Full-page) when trying to create a new monitor.

Reproduction steps for the issue:

-Login in ASM tenant.

-Select Monitors under the Monitoring Tab.

- Create a New Monitor.

We are seeing the below page but not seeing Advanced (Script, Full-page):

 

The actual page should be like the below page:

 

Cause

Lack of Monitor Licenses .

Resolution

Please free up any unused full page or script monitors if wishing to create a new one. If no monitors can be freed and only as a last resort, please consider purchasing additional monitors to meet your requirements.

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