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21.2.8 - Virtual Network Assurance upgrade failing.

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Article ID: 236754

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Updated On:

Products

DX NetOps CA Performance Management - Usage and Administration CA Spectrum CA Virtual Network Assurance

Issue/Introduction

The 21.2.8 VNA installer fails with the following messages:

Shutting down Wildfly
ID_CACHE.dat not found
Installing WildflySetting up standalone.xml
Configuring Wildfly startup
Enable wildfly to run at system startup
Configuring Wildfly
Updated user 'admin' to file '/app/CA/VNA/wildfly/standalone/configuration/mgmt-users.properties'
Updated user 'admin' to file '/app/CA/VNA/wildfly/domain/configuration/mgmt-users.properties'
Added user 'app' to file '/app/CA/VNA/wildfly/standalone/configuration/application-users.properties'
Added user 'app' to file '/app/CA/VNA/wildfly/domain/configuration/application-users.properties'
Disabling Wildfly admin console
install.sh: line 816: /opt/CA/VNA/wildfly/bin/jboss-cli.sh: No such file or directory
Failed to disable the Wildfly admin console
A problem occurred during installation (install directory not deleted). Backing up to /tmp/CA_VNA_Install_bak

Cause

Known defect regarding upgrading with a non-default installation path

Environment

Release: 21.2.8

Component: Virtual Network Assurance

Resolution

Workaround:

1. Launch VNA Installer 

2. Accept the License Agreement

3. Terminate the process using CTRL+C  at the below prompt.

Please enter an admin password for Wildfly >

4. CA_VNA_Install_bak folder and install.sh files will be created at the location from where the installer is launched

Ex: /opt/CA_VNA_Install_bak (Assuming VNAInstaller.txe was launched from /opt)

5. Goto /$installer_dir/CA_VNA_Install_bak/install_modules and update vars.sh as mentioned below.

a.Add below lines after VNA_KEYSTORE_BACKUP_FILE key value pair (i.e., after Line 40)

JBOSS_CLI="$WILDFLY_DIR/bin/jboss-cli.sh --connect"
JBOSS_CLI_OFFLINE="$WILDFLY_DIR/bin/jboss-cli.sh"

6.Rename the folder CA_VNA_Install_bak to CA_VNA_Install

7.Run install.sh script 

./install.sh

Additional Information

Targeted for resolution in 21.2.9