Unable to restart ISG proxy from Management Console

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Article ID: 236736

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Updated On:

Products

ISG Proxy

Issue/Introduction

When selecting the "Restart Now" option in the Management Console (Maintenance > System and Disks > Tasks > Restart Now) the ISG proxy does not restart.

Cause

This is a known bug that is currently being investigated. It only affects ISG proxy devices.

Resolution

Workaround: Restart using the CLI

ProxySG>
ProxySG>en
Enable Password:
ProxySG#
ProxySG#restart ?
 abrupt                       Reboot system abruptly, according to restart settings
 regular                      Reboot system according to restart settings
 upgrade                      Reboot system to start running new image
ProxySG#restart

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