Unable to restart ISG proxy from Management Console

Products

• ISG Proxy

Issue/Introduction

When selecting the "Restart Now" option in the Management Console (Maintenance > System and Disks > Tasks > Restart Now) the ISG proxy does not restart.

Cause

This is a known issue that only affects ISG proxy devices.

Resolution

Resolution: Restart using the CLI or SGAC from Management Center.

ProxySG>
ProxySG>en
Enable Password:
ProxySG#
ProxySG#restart ?
 abrupt                       Reboot system abruptly, according to restart settings
 regular                      Reboot system according to restart settings
 upgrade                      Reboot system to start running new image
ProxySG#restart