What to expect in Symantec DLP logs when the cloud renewal certificate process is successful
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What to expect in Symantec DLP logs when the cloud renewal certificate process is successful

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Article ID: 236665

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Updated On:

Products

Data Loss Prevention Cloud Detection Service for REST Data Loss Prevention

Issue/Introduction

What information is logged when the Symantec Data Loss Prevention cloud renewal bundle is successful?
System > Settings > General > Cloud Certificate > Install certificate

Environment

Data Loss Prevention 15.8

Resolution

Server Events in the Enforce Console will show the following (System > Servers and Detectors > Events):





The localhost.<date>.log will show the following:

INFO [com.vontu.enforce.domainlayer.events.system.SystemEventLogger] Starting the certificate renewal process. The renewal bundle was valid. Certificate renewal process has started. In case for any reason, the certificate process fails, it will be tried again.
INFO [com.symantec.dlp.certificate.retrieval.ScepCertificateRetriever] Using SCEP URL 'https://pki-scep.symauth.com/scep/2.16.840.1.113733.1.16.1.3.2.2.1.105184786/cgi-bin/pkiclient.exe'
INFO [com.symantec.dlp.certificate.retrieval.ScepCertificateRetriever] Using subject = 'CN=xxxx,UID=xxxxx'
INFO [com.symantec.dlp.certificate.retrieval.ScepCertificateRetriever] Generating Certificate Signing Request...
INFO [com.symantec.dlp.certificate.retrieval.ScepCertificateRetriever] Requesting certificate using SCEP Client...
INFO [com.symantec.dlp.certificate.retrieval.ScepRequestor] Creating enrollment transaction...
WARNING [org.jscep.message.PkiMessageDecoder] Unable to verify message because the signedData contained no certificates.
INFO [com.symantec.dlp.certificate.retrieval.ScepRequestor] Checking the response and polling if necessary...
INFO [com.symantec.dlp.certificate.retrieval.ScepRequestor] Transaction result success: true
INFO [com.symantec.dlp.certificate.retrieval.ScepRequestor] Certificate was issued! Store=java.security.cert.CertStore@674ce9a8
INFO [com.symantec.dlp.certificate.retrieval.ScepRequestor] Got certificate:O=xxxxx, OU=MULTI-ALLOWED, OU=DLP_ENFORCE, UID=xxxxx, CN=xxxxxxx
INFO [com.vontu.enforce.domainlayer.events.system.SystemEventLogger] Cloud Service Renewal enrollment: successfully received client certificate from Managed PKI Service. Cloud Service Renewal enrollment: successfully received client certificate from Managed PKI Service.
INFO [com.vontu.manager.admin.servers.clouddetector.timer.EnforceCertificateRenewalSchedulerService] Scheduling certificate renewal job
INFO [com.vontu.enforce.domainlayer.events.system.SystemEventLogger] Managed PKI Service client certificate renewal scheduled. Managed PKI Service client certificate renewal scheduled.