Creating a SIEBEL connector generates the error "Failed to activate connector on proxy connector server"
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Creating a SIEBEL connector generates the error "Failed to activate connector on proxy connector server"

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Article ID: 236659

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Updated On:

Products

CA Identity Suite CA Identity Manager CA Identity Governance

Issue/Introduction

When try to create a Siebel endpoint, generates the error:

JNDI: Failed to activate connector on proxy connector server: [LDAP: error code 1 - SBL Target: Siebel error code: 27123, Siebel message: SBL Session: Can't create an IDispatch interface object. Check if the programmatic identifier SiebelDataControl.SiebelDataControl.1 is registered.

Environment

Identity Manager 14.x & v15

Resolution

The error you are facing:

JNDI: Failed to activate connector on proxy connector server: [LDAP: error code 1 - SBL Target: Siebel error code: 27123, Siebel message: SBL Session: Can't create an IDispatch interface object. Check if the programmatic identifier SiebelDataControl.SiebelDataControl.1 is registered.

 

Is part of a much longer string of errors that starts with:

[ApacheDS Worker-thread-7] (com.ca.jcs.core:com.ca.jcs.DefaultConnectorManager:644) ERROR  - The endpoint type eTNamespaceName=Siebel,dc=im,dc=etasa that was referenced in the request has not been activated
[ApacheDS Worker-thread-7] (com.ca.jcs.core:com.ca.jcs.osgi.exchange.router.MessageRouter:551) ERROR  - A remote server returned an error: org.apache.directory.shared.ldap.exception.LdapNameNotFoundException: JCS@##########: The endpoint type eTNamespaceName=Siebel,dc=im,dc=etasa that was referenced in the request has not been activated

 

This is caused by the lack of the Siebel mobile web client or the Siebel dedicated web client being installed on the C++ connector server.

Oracle states this here:

https://docs.oracle.com/cd/B40099_02/books/OIRef/OIRefProgramming24.html

 

and where the install happens:

https://docs.oracle.com/cd/B40099_02/books/OIRef/OIRefProgramming8.html#wp1004115

 

Also, Our documentation states this here:

For Identity Manager 14.5.x

Siebel Installation

 

For Identity Manager v15

Siebel Installation

 

Please install the client on the C++ Connector server.