When CA Service Desk Manager (CA SDM) is configured with a SQL MDB database, does the CA SDM application compress traffic between itself and the SQL database server?
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When CA Service Desk Manager (CA SDM) is configured with a SQL MDB database, does the CA SDM application compress traffic between itself and the SQL database server?

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Article ID: 23664

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service CA Service Desk Manager CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Does the CA SDM application compress traffic between itself and the SQL database server when configuration is executed?

 

 

 

Environment

CA Service Desk Manager 17.x

Resolution

There is no compression between the CA SDM application and the SQL MDB database.   CA SDM uses ADO libraries from the Microsoft SQL client to talk directly to the MDB database.