Duplicated clients in Symantec Endpoint Security Complete Console

Products

• Endpoint Security Complete
• Endpoint Security

Issue/Introduction

You notice that the clients in Symantec Endpoint Security Complete Console (SESC) are duplicated. If you delete duplicated clients, the issue is reoccurring after a period of time.

Environment

Azure cloud with Auto-scale feature enabled

Cause

While using the auto scale feature in Azure, the disk addition/removal triggers a change in hardware ID. That creates a new asset in the cloud.

Resolution

This will be implemented in the future release. Please contact support for more details.