DLP Cloud Service for ICAP does not detect HTTPS traffic

Products

• Data Loss Prevention Cloud Detection Service for ICAP

Issue/Introduction

DLP Cloud Service for ICAP does not detect HTTPS traffic but it is able to detect HTTP traffic.

Environment

DLP Cloud Service for ICAP

Cause

DLP Cloud service was not receiving any HTTPS traffic for inspection as SSL interception was disabled on Web Security Service.

Resolution

Enable SSL interception on Web Security Service for the DLP Cloud Service to receive and inspect HTTPS traffic. 

 

Additional Information

Enable SSL interception in Web Security Service

Integrate With Symantec DLP Cloud

Symantec Web Security Service DLP Integration