After upgrading Applications Manager, some Users' Client virtual workday start value is incorrect

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

After upgrading Applications Manager, some Users may have an incorrect Virtual Workday start. 

Some Users incorrectly show:

While other Users correctly show:

Another behavior that may be seen is when Copying a User with an incorrect Virtual Workday start value, the copied user has the correct Virtual Workday value.

Environment

Release : 9.x.x

Component : Applications Manager

Resolution

Reference and use official Oracle timezonescan be found in Oracle documentation / on Oracle site.

For example:

Instead of using the time zone "US/Pacific-New", it is recommended to use "America/Los_Angeles"

To change the time zone in Applications Manager, there are 2 locations that need to be edited:

1. Edit the Master's Agent and change the Time zone value in the Automation Engine Options tab.

2. Edit the Master's awenv.ini and change the TZ value, save, and restart Applications Manager processes/service (Windows).