IDM goes down after running period of time, AMQ212054: Destination address=jms.queue.iam.im.jms.queue.RuntimeStatusDetailQueue is blocked.

Products

• CA Identity Manager

Issue/Introduction

Environment goes down with seeing a lot of the following error 

00:00:08,191 WARN  [org.apache.activemq.artemis.core.client] (default task-30) AMQ212054: Destination address=jms.queue.iam.im.jms.queue.RuntimeStatusDetailQueue is blocked. If the system is configured to block make sure you consume messages on this configuration.

ERROR [ims.ui] (default task-37) com.netegrity.webapp.page.TaskController: java.lang.NullPointerException

 

Cause

This is due to the JMS queue being full.

Resolution

Increase the JMS queue size by editing max-size-bytes in standalone-full-ha.xml for cluster deployments or standalone-full.xml for single node deployments.