DX Netops Portal console service will not start after upgrading to DX Netops 21.2.8
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DX Netops Portal console service will not start after upgrading to DX Netops 21.2.8

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Article ID: 236513

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Updated On:

Products

DX NetOps CA Performance Management - Usage and Administration

Issue/Introduction

DX Netops Portal console service will not start after upgrading to DX Netops 21.2.8.
Starting the service seems to hang for some time then fails to start.

We see the following error in the DMService.log:

INFO  | pool-7-thread-1          | TIMESTAMP | com.ca.im.portal.dm.productsync.MainPollLoop                    
      | Exiting
ERROR | WrapperSimpleAppMain     | TIMESTAMP | org.springframework.web.context.ContextLoader                  
      | Context initialization failed
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'statusRS': Cannot create inner bean 'emailjob' of type [com.ca.im.portal.dm.scheduling.email.EmailJobStatusRSImpl] while setting bean property 'serviceBeans' with key [0]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'emailjob' defined in ServletContext resource [/META-INF/spring/webservices.xml]: Cannot resolve reference to bean 'emailJobScheduler' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'emailJobScheduler' defined in ServletContext resource [/META-INF/spring/email-setup.xml]: Bean instantiation via constructor failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.ca.im.portal.dm.scheduling.email.EmailJobScheduler]: Constructor threw exception; nested exception is java.lang.IllegalArgumentException
 at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveInnerBean(BeanDefinitionValueResolver.java:389) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:127) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveManagedList(BeanDefinitionValueResolver.java:428) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:173) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.applyPropertyValues(AbstractAutowireCapableBeanFactory.java:1689) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1434) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:601) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:524) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:944) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:918) ~[spring-context-5.3.9.jar:5.3.9]
 at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:583) ~[spring-context-5.3.9.jar:5.3.9]
 at org.springframework.web.context.ContextLoader.configureAndRefreshWebApplicationContext(ContextLoader.java:401) ~[spring-web-5.3.9.jar:5.3.9]
 at org.springframework.web.context.ContextLoader.initWebApplicationContext(ContextLoader.java:292) ~[spring-web-5.3.9.jar:5.3.9]
 at org.springframework.web.context.ContextLoaderListener.contextInitialized(ContextLoaderListener.java:103) ~[spring-web-5.3.9.jar:5.3.9]
 at org.eclipse.jetty.server.handler.ContextHandler.callContextInitialized(ContextHandler.java:1068) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.servlet.ServletContextHandler.callContextInitialized(ServletContextHandler.java:572) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.server.handler.ContextHandler.contextInitialized(ContextHandler.java:997) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.servlet.ServletHandler.initialize(ServletHandler.java:746) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.servlet.ServletContextHandler.startContext(ServletContextHandler.java:379) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.webapp.WebAppContext.startWebapp(WebAppContext.java:1449) ~[jetty-webapp-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.webapp.WebAppContext.startContext(WebAppContext.java:1414) ~[jetty-webapp-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.server.handler.ContextHandler.doStart(ContextHandler.java:911) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.servlet.ServletContextHandler.doStart(ServletContextHandler.java:288) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.webapp.WebAppContext.doStart(WebAppContext.java:524) ~[jetty-webapp-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:117) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:97) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:117) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:97) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:110) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:97) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.server.Server.start(Server.java:423) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:110) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:97) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.server.Server.doStart(Server.java:387) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
 at org.eclipse.jetty.xml.XmlConfiguration.lambda$main$3(XmlConfiguration.java:1907) ~[jetty-xml-9.4.40.v20210413.jar:9.4.40.v20210413]
 at java.security.AccessController.doPrivileged(Native Method) ~[?:?]
 at org.eclipse.jetty.xml.XmlConfiguration.main(XmlConfiguration.java:1857) [jetty-xml-9.4.40.v20210413.jar:9.4.40.v20210413]
 at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
 at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
 at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
 at java.lang.reflect.Method.invoke(Unknown Source) ~[?:?]
 at org.eclipse.jetty.start.Main.invokeMain(Main.java:218) [start.jar:9.4.40.v20210413]
 at org.eclipse.jetty.start.Main.start(Main.java:491) [start.jar:9.4.40.v20210413]
 at org.eclipse.jetty.start.Main.main(Main.java:77) [start.jar:9.4.40.v20210413]
 at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
 at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
 at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
 at java.lang.reflect.Method.invoke(Unknown Source) ~[?:?]
 at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:349) [wrapper.jar:3.5.45]
 at java.lang.Thread.run(Unknown Source) [?:?]
Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'emailjob' defined in ServletContext resource [/META-INF/spring/webservices.xml]: Cannot resolve reference to bean 'emailJobScheduler' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'emailJobScheduler' defined in ServletContext resource [/META-INF/spring/email-setup.xml]: Bean instantiation via constructor failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.ca.im.portal.dm.scheduling.email.EmailJobScheduler]: Constructor threw exception; nested exception is java.lang.IllegalArgumentException
 at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:342) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:113) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.ConstructorResolver.resolveConstructorArguments(ConstructorResolver.java:707) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:198) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1354) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1204) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:564) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:524) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveInnerBean(BeanDefinitionValueResolver.java:374) ~[spring-beans-5.3.9.jar:5.3.9]
 ... 62 more
Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'emailJobScheduler' defined in ServletContext resource [/META-INF/spring/email-setup.xml]: Bean instantiation via constructor failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.ca.im.portal.dm.scheduling.email.EmailJobScheduler]: Constructor threw exception; nested exception is java.lang.IllegalArgumentException
 at org.springframework.beans.factory.support.ConstructorResolver.instantiate(ConstructorResolver.java:315) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:296) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1354) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1204) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:564) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:524) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:330) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:113) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.ConstructorResolver.resolveConstructorArguments(ConstructorResolver.java:707) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:198) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1354) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1204) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:564) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:524) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveInnerBean(BeanDefinitionValueResolver.java:374) ~[spring-beans-5.3.9.jar:5.3.9]
 ... 62 more
Caused by: org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.ca.im.portal.dm.scheduling.email.EmailJobScheduler]: Constructor threw exception; nested exception is java.lang.IllegalArgumentException
 at org.springframework.beans.BeanUtils.instantiateClass(BeanUtils.java:221) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiate(SimpleInstantiationStrategy.java:117) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.ConstructorResolver.instantiate(ConstructorResolver.java:311) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:296) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1354) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1204) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:564) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:524) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:330) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:113) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.ConstructorResolver.resolveConstructorArguments(ConstructorResolver.java:707) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:198) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1354) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1204) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:564) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:524) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveInnerBean(BeanDefinitionValueResolver.java:374) ~[spring-beans-5.3.9.jar:5.3.9]
 ... 62 more
Caused by: java.lang.IllegalArgumentException
 at java.util.concurrent.ThreadPoolExecutor.setCorePoolSize(Unknown Source) ~[?:?]
 at com.ca.im.portal.dm.scheduling.email.EmailJobScheduler.configureExecutorPoolSize(EmailJobScheduler.java:200) ~[classes/:?]
 at com.ca.im.portal.dm.scheduling.email.EmailJobScheduler.<init>(EmailJobScheduler.java:108) ~[classes/:?]
 at jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) ~[?:?]
 at jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source) ~[?:?]
 at jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source) ~[?:?]
 at java.lang.reflect.Constructor.newInstance(Unknown Source) ~[?:?]
 at org.springframework.beans.BeanUtils.instantiateClass(BeanUtils.java:208) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiate(SimpleInstantiationStrategy.java:117) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.ConstructorResolver.instantiate(ConstructorResolver.java:311) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:296) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1354) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1204) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:564) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:524) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:330) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:113) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.ConstructorResolver.resolveConstructorArguments(ConstructorResolver.java:707) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:198) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1354) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1204) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:564) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:524) ~[spring-beans-5.3.9.jar:5.3.9]
 at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveInnerBean(BeanDefinitionValueResolver.java:374) ~[spring-beans-5.3.9.jar:5.3.9]
 ... 62 more

Environment

Release : 21.2.8

Component : DX Netops Portal

Cause

Defect: DE530356

The setting PDF.Max.Concurrent in the netqosportal.general table is set to a value greater than 5.

and/or

The setting PDF.Full.Max.Concurrent in the netqosportal.general table is set to a value greater than 1.

To verify run the following on the DX Netops Portal:

mysql netqosportal -unetqos -p -e "select * from general where Attribute = 'PDF.Max.Concurrent'"
mysql netqosportal -unetqos -p -e "select * from general where Attribute = 'PDF.Full.Max.Concurrent'"




Enter the MySQL password when promtped.

 

Resolution

The fix for this issue is currently targeted for DX Netops Performance Management 21.2.9

Note that this is subject to change and there are no release dates that can be provided at this time.


Workaround:

1)  Set the value of PDF.Max.Concurrent to 5, and PDF.Full.Max.Concurrent to 1:

mysql netqosportal -unetqos -p -e "update general set Value = '5' where Attribute = 'PDF.Max.Concurrent'"
mysql netqosportal -unetqos -p -e "update general set Value = '1' where Attribute = 'PDF.Full.Max.Concurrent'"

2) Then stop/start the caperfcenter_devicemanager service:

systemctl stop caperfcenter_devicemanager
systemctl start caperfcenter_devicemanager

3) Start the console service:

systemctl start caperfcenter_console.