some files are not being downloaded after a checkout to a shared path

Products

• CA Harvest Software Change Manager
• CA Harvest Software Change Manager - OpenMake Meister

Issue/Introduction

When using the "hco" command line utility, some files are not being downloaded in a Checkout to a shared path.

same error for those files:

E03020028: The File Agent error for item <servername>\\<drive>\<path>\<filename>: Can't open signature file.

Environment

Harvest Software Change Manager all versions

Resolution

Add the "-nvs" option to their hco command.

Additional Information

More information about the "hco" command line utility can be found here: Command Reference - hco Command-Check-out

Sometimes intermittent network interruptions can cause Harvest to temporarily not be able to read/write to the mapped network drive.  In such cases, a proposed workaround is to install the SCM agent on the target machine and check out using the agent instead of a mapped network drive.