Endpoint policy works, however no pop-ups for certain users/computers.
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Endpoint policy works, however no pop-ups for certain users/computers.

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Article ID: 236428

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Updated On:

Products

Data Loss Prevention Data Loss Prevention Core Package Data Loss Prevention Endpoint Prevent Data Loss Prevention Endpoint Suite

Issue/Introduction

Policies are blocking as expected and incidents are being reported. However certain users never get any pop up notifications.

Environment

Release : 15.8

Component :

Cause

CUI.exe was not starting as it should for those users

Resolution

Added CUI.exe to the user login script.