Since we have refreshed the Jaspersoft Dev DB with Jaspersoft Prod DB, we cannot logged into Jaspersoft.
Error Message: superuser account cannot be found.
Release : 16.1.1
Component : Clarity Jaspersoft
We do not recommend to refresh the Jaspersoft DB
The resolution is to perform the clean install of Jaspersoft
Our recommendation is to always perform import/export of jaspersoft content instead of Jaspersoft DB Refresh.
To move the Jaspersoft Custom Report between the environments, please use the Import/Export method