Identity Portal fails to start with database collation error
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Identity Portal fails to start with database collation error

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Article ID: 236247

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Updated On:

Products

CA Identity Suite CA Identity Portal CA Identity Governance CA Identity Manager

Issue/Introduction

Identity Portal fails to start with the following errors:

Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: Cannot resolve the collation conflict between "Latin1_General_CI_AI" and "SQL_Latin1_General_CP1_CI_AS" in the equal to operation.

2022-03-05 15:36:08,006 ERROR [org.springframework.web.context.ContextLoader] (ServerService Thread Pool -- 104) Context initialization failed: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'h8EntityManagerFactory' defined in class path resource [sigma-jpa-context.xml]: Invocation of init method failed; nested exception is javax.persistence.PersistenceException: [PersistenceUnit: SIGMA] Unable to build Hibernate SessionFactory
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1583)
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:553)
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:482)
 at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:306)
 at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:230)
 at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:302)
 at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:197)
 at org.springframework.context.support.AbstractApplicationContext.getBean(AbstractApplicationContext.java:1058)
 at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:833)
 at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:541)
 at org.springframework.web.context.ContextLoader.configureAndRefreshWebApplicationContext(ContextLoader.java:444)
 at org.springframework.web.context.ContextLoader.initWebApplicationContext(ContextLoader.java:326)
 at org.springframework.web.context.ContextLoaderListener.contextInitialized(ContextLoaderListener.java:107)
 at io.undertow.servlet.core.ApplicationListeners.contextInitialized(ApplicationListeners.java:187)
 at io.undertow.servlet.core.DeploymentManagerImpl$1.call(DeploymentManagerImpl.java:216)
 at io.undertow.servlet.core.DeploymentManagerImpl$1.call(DeploymentManagerImpl.java:185)
 at io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:42)
 at io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43)
 at org.wildfly.extension.undertow.security.SecurityContextThreadSetupAction.lambda$create$0(SecurityContextThreadSetupAction.java:105)
 at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1502)
 at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1502)
 at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1502)
 at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1502)
 at io.undertow.servlet.core.DeploymentManagerImpl.deploy(DeploymentManagerImpl.java:250)
 at org.wildfly.extension.undertow.deployment.UndertowDeploymentService.startContext(UndertowDeploymentService.java:96)
 at org.wildfly.extension.undertow.deployment.UndertowDeploymentService$1.run(UndertowDeploymentService.java:78)
 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
 at java.util.concurrent.FutureTask.run(FutureTask.java:266)
 at org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35)
 at org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1985)
 at org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1487)
 at org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1378)
 at java.lang.Thread.run(Thread.java:748)
 at org.jboss.threads.JBossThread.run(JBossThread.java:485)
Caused by: javax.persistence.PersistenceException: [PersistenceUnit: SIGMA] Unable to build Hibernate SessionFactory
 at org.hibernate.jpa.boot.internal.EntityManagerFactoryBuilderImpl.persistenceException(EntityManagerFactoryBuilderImpl.java:877)
 at org.hibernate.jpa.boot.internal.EntityManagerFactoryBuilderImpl.build(EntityManagerFactoryBuilderImpl.java:805)
 at org.springframework.orm.jpa.vendor.SpringHibernateJpaPersistenceProvider.createContainerEntityManagerFactory(SpringHibernateJpaPersistenceProvider.java:60)
 at org.springframework.orm.jpa.LocalContainerEntityManagerFactoryBean.createNativeEntityManagerFactory(LocalContainerEntityManagerFactoryBean.java:340)
 at org.springframework.orm.jpa.AbstractEntityManagerFactoryBean.afterPropertiesSet(AbstractEntityManagerFactoryBean.java:319)
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.invokeInitMethods(AbstractAutowireCapableBeanFactory.java:1642)
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1579)
 ... 33 more
Caused by: org.hibernate.exception.SQLGrammarException: Error accessing column metadata: identityportal144.dbo.account_action_profile
 at org.hibernate.exception.internal.SQLStateConversionDelegate.convert(SQLStateConversionDelegate.java:106)
 at org.hibernate.exception.internal.StandardSQLExceptionConverter.convert(StandardSQLExceptionConverter.java:42)
 at org.hibernate.engine.jdbc.spi.SqlExceptionHelper.convert(SqlExceptionHelper.java:109)
 at org.hibernate.engine.jdbc.spi.SqlExceptionHelper.convert(SqlExceptionHelper.java:95)
 at org.hibernate.tool.schema.extract.internal.InformationExtractorJdbcDatabaseMetaDataImpl.convertSQLException(InformationExtractorJdbcDatabaseMetaDataImpl.java:72)
 at org.hibernate.tool.schema.extract.internal.InformationExtractorJdbcDatabaseMetaDataImpl.getForeignKeys(InformationExtractorJdbcDatabaseMetaDataImpl.java:637)
 at org.hibernate.tool.schema.extract.internal.TableInformationImpl.foreignKeys(TableInformationImpl.java:88)
 at org.hibernate.tool.schema.extract.internal.TableInformationImpl.getForeignKey(TableInformationImpl.java:99)
 at org.hibernate.tool.schema.internal.SchemaMigratorImpl.findMatchingForeignKey(SchemaMigratorImpl.java:388)
 at org.hibernate.tool.schema.internal.SchemaMigratorImpl.applyForeignKeys(SchemaMigratorImpl.java:366)
 at org.hibernate.tool.schema.internal.SchemaMigratorImpl.doMigrationToTargets(SchemaMigratorImpl.java:186)
 at org.hibernate.tool.schema.internal.SchemaMigratorImpl.doMigration(SchemaMigratorImpl.java:60)
 at org.hibernate.tool.hbm2ddl.SchemaUpdate.execute(SchemaUpdate.java:129)
 at org.hibernate.tool.hbm2ddl.SchemaUpdate.execute(SchemaUpdate.java:97)
 at org.hibernate.internal.SessionFactoryImpl.<init>(SessionFactoryImpl.java:481)
 at org.hibernate.boot.internal.SessionFactoryBuilderImpl.build(SessionFactoryBuilderImpl.java:444)
 at org.hibernate.jpa.boot.internal.EntityManagerFactoryBuilderImpl.build(EntityManagerFactoryBuilderImpl.java:802)
 ... 38 more
Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: Cannot resolve the collation conflict between "Latin1_General_CI_AI" and "SQL_Latin1_General_CP1_CI_AS" in the equal to operation.
 at com.microsoft.sqlserver.jdbc.SQLServerDatabaseMetaData.getResultSetForForeignKeyInformation(SQLServerDatabaseMetaData.java:996)
 at com.microsoft.sqlserver.jdbc.SQLServerDatabaseMetaData.getImportedKeys(SQLServerDatabaseMetaData.java:868)
 at org.hibernate.tool.schema.extract.internal.InformationExtractorJdbcDatabaseMetaDataImpl.getForeignKeys(InformationExtractorJdbcDatabaseMetaDataImpl.java:586)
 ... 49 more

Environment

Release : 14.4

Component : SIGMA-Identity Suite

Resolution

Change the Database Collation to Latin1_General_CI_AI using the SQL Commands as well as from GUI. Following are the steps to change the Collation for a Database on MsSQL.

Note: Consult your Database Administrator before making these changes.

  1. Login to the SQL Server using the SQL Management Studio.

  2. Right-Click on the Database name and select the Properties. It will open the Database Properties Dialogue Box.



  3. Click on the Options. You will see the Collation field with the drop-down.



  4. Select your required Collation, Latin1_General_CI_AI, and click to the OK Button.

You have changed the Database Collation successfully.

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