The Symantec Management Agent shows Bulletins as Scheduled after they were staged and the computer is rebooted

Products

• IT Management Suite
• Software Management Solution

Issue/Introduction

The Symantec Management Agent shows Bulletins as Scheduled after they were staged and the computer is rebooted:

Double-clicking on the bulletins shows a status of 3010 (staged, needing a reboot to complete):

The Setup Event log shows the KBs as being installed.

Running "systeminfo" at the command line shows the computer was rebooted after the installs: 2.27.2022 at 1:27:30 pm.

Environment

ITMS 8.5 RU4

Software Management Solution 8.x

Resolution

Manually ran the patches one at a time from their respective download directories with a reboot after each patch was installed.