The Symantec Management Agent shows Bulletins as Scheduled after they were staged and the computer is rebooted

Products

• IT Management Suite

Issue/Introduction

The Symantec Management Agent shows Bulletins as Scheduled after they were staged and the computer is rebooted

Double-clicking on the bulletins shows a status of 3010 (staged, needing a reboot to complete).

The Setup Event log shows the KBs as being installed.

Running "systeminfo" at the command line shows the computer was rebooted after the installs: 2.27.2022 at 1:27:30 pm.

 

 

 

 

Environment

Release: 8.5 RU4

Resolution

We manually ran the patches one at a time from their respective download directories with a reboot after each patch was installed.