No detection when saving new Office files to OneDrive

Products

• Data Loss Prevention Endpoint Prevent
• Data Loss Prevention

Issue/Introduction

No detection when saving new Office files to OneDrive using Ctrl+S or Save icon from the Quick Access toolbar.

Environment

 

 

Resolution

Workaround:

In Word, Excel or PowerPoint, open the Options, go to Save, check the box called "Don't show the Backstage when opening or saving files with keyboard shortcuts".

Steps to Reproduce:

1. Ensure that Office Cloud Storage monitoring is enabled for the agent
2. Open an Office app such as Word
3. Start a new document, add sensitive content
4. Press Ctrl+S or click the Save icon in the Quick Access toolbar
5. Save the file to a cloud location such as OneDrive or a WebDAV share