XML parsing failure during RiskFabric Processing job

Products

• Information Centric Analytics

Issue/Introduction

An error similar to the following is captured in both the SQL Server Agent job history and in the Log_DataTransformation table during the RiskFabric Processing job step Update LDW_Core:

spLDW_ProcessDomains failed. Error Message: XML parsing: line 1, character 44, illegal xml character

Environment

Release : 6.5.4

Component : RiskFabric Processing

Cause

E-mail addresses containing the invalid XML character ASCII 31 (unit separator) are causing the stored procedure spLDW_ProcessDomains to fail.

Resolution

Upgrade to version 6.6 or higher.