Rally: How does the Copy Users From' button work - When creating a project copying users from another project can take a long time

Products

• Rally SaaS

Issue/Introduction

At the project level, when an Admin clicks the Copy Users From button, how is does Rally process those transactions.

 

This same process is also seen when creating a project and copying the users from another project

Resolution

• For small projects (less than 500 users) the functionality and behavior is same as before:
  • A background process is initiated and users are copied from the Source Project to the Target Project.

 

• For larger projects (more than 500 users):
  • A request to copy users immediately returns with a message indicating that the process will happen in the background and notification will be sent when done.
  • A background processing starts and users are copied in batches.
  • Notification requires email notification being turned on for the subscription and the Admin who initiates the copy.
  • A refresh of the page is necessary to see all users that are copied.
  • The revision history will also display when users are added to the project.
  • When the process is complete, an email notification is sent to the Admin who initiated the process.