C++ Connector Server (im_ccs) Keeps Stopping/Restarting

Products

• CA Identity Manager
• CA Identity Suite

Issue/Introduction

C++ Connector Server service (im_ccs) Keeps Stopping/Restarting

Cause

In the registry under HKLM\SOFTWARE\Wow6432Node\ComputerAssociates\slapd\im_ccs\CurrentVersion there is a parameter called URLs which by default has the value of ldap://localhost:20402 ldaps://localhost:20403 which means that the C++ Connector Server will only listen on the loopback address 127.0.0.1 on ports 20402 and 20403.

While the registry can be modified to include additional values such as ldap://<hostname>:20402 ldaps://<hostname>:20403 to listen on external IPs the value must also still include ldap://localhost:20402 ldaps://localhost:20403 since the local Java Connector Server will be attempting to communicate to the C++ Connector Server on localhost address.

Resolution

Ensure that the value for URLS under HKLM\SOFTWARE\Wow6432Node\ComputerAssociates\slapd\im_ccs\CurrentVersion still includes ldap://localhost:20402 ldaps://localhost:20403