Connection Failed while using Migration Xpress
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Connection Failed while using Migration Xpress


Article ID: 236142


Updated On:


CA Identity Suite CA Identity Manager


An error is occurring when using Identity Suite Migration Xpress, the source is 14.1 and the target is 14.4.1.

After selecting tasks in the Tasks tab, when selecting the Users tab, the error below is displayed and back to the target and source setup screen.



Identity Manager 14.x

Migration XPress 14.4


There is an XML file in the Migration Xpress data folder, below the log file about the error.


2022-02-18 11:17:08,850 INFO [XNIO-2 task-11] Looking for a User Store file on the server's disk
2022-02-18 11:17:08,852 INFO [XNIO-2 task-11] A User Store XML file was found on the server's disk, so loading the XML from the file
2022-02-18 11:17:08,919 ERROR io.undertow.servlet.api.LoggingExceptionHandler.80 [XNIO-2 task-11] UT005023: Exception handling request to /analyzer/managementconsole/userstorelogininfo
org.springframework.web.util.NestedServletException: Request processing failed; nested exception is java.lang.Exception: Failed to load the RolesDef XML: Failed to parse the User Store XML content from a file: Invalid byte 2 of 3-byte UTF-8 sequence.


The solution for this case was to delete the user store XML file from the "/migration-xpress-14.4.0/data" folder.


Also had to this to "/migration-xpress-14.4.0/bin/mx_ui.cmd" file to instruct java loading.

java -Dfile.encoding=utf-8 -cp %MX_JAR% %MX_PARAM% -p %*