Connection Failed while using Migration Xpress

Products

• CA Identity Suite
• CA Identity Manager

Issue/Introduction

An error is occurring when using Identity Suite Migration Xpress, the source is 14.1 and the target is 14.4.1.

After selecting tasks in the Tasks tab, when selecting the Users tab, the error below is displayed and back to the target and source setup screen.

 

Environment

Identity Manager 14.x

Migration XPress 14.4

Cause

There is an XML file in the Migration Xpress data folder, below the log file about the error.

 

2022-02-18 11:17:08,850 INFO com.ca.tools.im.analyzer.dto.ImManagementConsole.758 [XNIO-2 task-11] Looking for a User Store file on the server's disk
2022-02-18 11:17:08,852 INFO com.ca.tools.im.analyzer.dto.ImManagementConsole.761 [XNIO-2 task-11] A User Store XML file was found on the server's disk, so loading the XML from the file
2022-02-18 11:17:08,919 ERROR io.undertow.servlet.api.LoggingExceptionHandler.80 [XNIO-2 task-11] UT005023: Exception handling request to /analyzer/managementconsole/userstorelogininfo
org.springframework.web.util.NestedServletException: Request processing failed; nested exception is java.lang.Exception: Failed to load the RolesDef XML: Failed to parse the User Store XML content from a file: Invalid byte 2 of 3-byte UTF-8 sequence.

Resolution

The solution for this case was to delete the user store XML file from the "/migration-xpress-14.4.0/data" folder.

 

Also had to this to "/migration-xpress-14.4.0/bin/mx_ui.cmd" file to instruct java loading.

java -Dfile.encoding=utf-8 -cp %MX_JAR% %MX_PARAM% -p %MX_BASE%.properties %*