Timezone settings unavailable for individual users - Rally

Products

• Rally SaaS
• Rally On-Premise

Issue/Introduction

Individual users cannot set a specific timezone at the user profile level. Timestamps in Rally (such as revision history) appear in a single timezone for all users, regardless of their physical location.

Symptoms

• Timezone option is missing from the User Preferences page.
• Timestamps do not reflect the user's local timezone (e.g., West Coast users seeing Eastern Time).

Environment

• Rally SaaS

Cause

Rally removed the ability for individual users to choose a personal timezone to ensure workspace-wide consistency. The timezone is now configured globally at the Workspace level.

Resolution

The timezone setting is managed by Workspace or Subscription Administrators. To update the Workspace timezone:

1. Log in as a Workspace or Subscription Administrator.
2. Navigate to the Setup tab.
3. Select Workspaces & Projects.
4. Open the desired Workspace and review the TimeZone field.

Note: Changes made here apply to all users within that specific workspace.

Additional Information

Aug 22, 2016

https://community.broadcom.com/communities/community-home/digestviewer/viewthread?MID=760177