Reporter email notifications not sent
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Reporter email notifications not sent

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Article ID: 235997

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Dollar Universe users have submitted the jobs. Jobs status shows as success. But we didn't receive the email.

Environment

Release : 6.x

Component : DOLLAR UNIVERSE 

Cause

The user(submission account) used for submitting the job doesn't have access to that Reporter Temp folder. Hence, email notification failed.

Resolution

Use a submission account with adequate permission on Reporter install directory.