RPT70 Files are not being deleted from incoming data directory
Article ID: 235976
Updated On:
Products
Automation Analytics & Intelligence
Issue/Introduction
RPT70 Files are not being deleted from incoming data directory after being processed by AAI.
Environment
Release : 6.4.2
Component : AUTOMIC AUTOMATION INTELLIGENCE ENGINE
Cause
Environmental
Resolution
Found error in log:
WARN [FileConnector] Error Deleting Simulated Event File: RPT70.220226.235425
All of the files in the directory where the CA7 files were located were owned by root, but the user running the AAI service was not root.
When they tried to delete an RPT70 file as the non root user which ran the AAI service, it would not allow them.
They changed the owner/permissions on the file and were able to delete the files manually and AAI was also then able to delete the files.
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