RPT70 Files are not being deleted from incoming data directory
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RPT70 Files are not being deleted from incoming data directory

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Article ID: 235976

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Updated On:

Products

Automation Analytics & Intelligence

Issue/Introduction

RPT70 Files are not being deleted from incoming data directory after being processed by AAI.



Environment

Release : 6.4.2

Component : AUTOMIC AUTOMATION INTELLIGENCE ENGINE

Cause

Environmental

Resolution

Found error in log:

 WARN  [FileConnector] Error Deleting Simulated Event File: RPT70.220226.235425

 

All of the files in the directory where the CA7 files were located were owned by root, but the user running the AAI service was not root.

 

When they tried to delete an RPT70 file as the non root user which ran the AAI service, it would not allow them.

 

They changed the owner/permissions on the file and were able to delete the files manually and AAI was also then able to delete the files.