Monitor ICAP queued transactions from ProxySG

Products

• SWG VA-100
• ProxySG Software - SGOS
• ISG Proxy
• ASG-S200
• ASG-S400
• ASG-S500
• SG-S500
• SG-S400
• SG-S200

Issue/Introduction

You want to be alerted when there are queued icap connections on the proxysg. 

Environment

Proxy with ICAP device(CAS,DLP)

Cause

ICAP device is reaching max connection limit and connections are queuing

Resolution

Modify ICAP threshold and notification properties by editing the values in the Management Console (Maintenance > Health Monitoring > General), or by using the alert notification icap deferred-connections and alert threshold icap queued-connections CLI configuration commands.

For more information, refer to the chapters “Malicious Content Scanning Services” and “Monitoring the
ProxySG” in the SGOS Administration Guide