Steps to take when Configure SSL on APM Web/Application Server

Products

• CA Service Management - Asset Portfolio Management

Issue/Introduction

When trying to configure SSL for Web/Application Servers for APM, try the steps listed in Resolution Below.

Environment

Release : 17.3

Component : ITAM - Web Server

Resolution

#1:- created a new self-signed certificate for the SSL binding.

 

#2:- DB changes.

Updated both 'Application_Server' and 'Web_Server' with the test environment details.

select * from al_cdb_configurationparameters where configvalue in ('http','https','HTTP','HTTPS') and componentkey in ('Web_Server','Application_Server')

select * from al_cdb_configurationparameters where configvalue in ('99','443') and componentkey in ('Web_Server','Application_Server')

 

#3:- SSL Configuration changes.

WebGui:-

WebServer-Server Protocol:-443

Application Server -Server Protocol:-99

Application_Server-ComponentServerPort-99

 

Updated al_cdb_configurationparameters as below:

Web_Server-ServerPort-443

Application_Server-ComponentServerPort-99

Application_Server-ServerPort-99

 

Reset IIS.