Disabling Patch Remediation settings Shared Schedule breaks PMimport page
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Disabling Patch Remediation settings Shared Schedule breaks PMimport page

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Article ID: 235789

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Updated On:

Products

Client Management Suite IT Management Suite Patch Management Solution

Issue/Introduction

After disabling the CentOS Patch Remediation Settings Shared Schedule the Shared Schedule page generates the following error and the PMImport page can no longer be opened:

Failed to modify a schedule. Check log file for more details.

Steps to reproduce:

Reopening the shared schedule page:

MetaData Import task page after the change:

Environment

ITMS 8.6 RU2

Cause

Known issue

Resolution

This issue was fixed ITMS 8.6 RU3 as documented in ITMS 8.6 RU3 Release Notes under Fixed Issues.

Workaround:

Run the below command in a command prompt as an administrator to re-configure the PatchManagment config files:

c:\Program Files\Altiris\Notification Server\Bin\AeXConfig.exe" /configure "c:\Program Files\Altiris\Patch Management\Linux\Config\PatchManagementLinux.config

OR, re-import the problematic item (vendor policy) again. For example c88a8405-c513-4f4f-9c36-02f500fc26e9 for CentOS